Delivering Constructive Criticism 2026

1.25 CPD Hours

Description

Master the art of constructive feedback with the OINR Framework—clear, calm, and effective conversations that turn discomfort into confidence and improves performance.

Constructive criticism is essential because performance issues, unclear communication, and repeated mistakes rarely resolve themselves.

Yet giving constructive criticism is one of the most uncomfortable parts of leadership. For many professionals, feedback feels awkward and many team leaders often soften their message, hesitate, or avoid difficult conversations altogether because the discomfort feels too high. The result is predictable: repeated mistakes, strained relationships, and unresolved performance issues.

If you’d feel more comfortable and confident with a simple, ethical framework for leading constructive feedback conversations that are clear, calm, fair, and effective, this session is for you.

The OINR Constructive Feedback Framework gives you the psychology, structure, and language to address behaviour and performance issues in a way that reduces defensiveness and increases clarity.

Walk away confident, calm, and clear with practical tools you can use immediately in any situation.

LEARNING OUTCOMES

After attending, you will be able to: 

  • Use a clean, four-step structure that prevents defensiveness and escalation and keeps conversations focused on behaviour. 
  • Give clear, unarguable behavioural feedback that is specific, observable, and impossible to misinterpret. 
  • Adapt your delivery to different personality reactions while maintaining clarity, boundaries, integrity and professionalism. 
  • Make constructive feedback a consistent, psychologically safe part of your leadership practice. 

SUITED TO

Professionals who give feedback, manage performance, or address behaviour in their role, including: 

  • Accountants, lawyers, and client-facing professionals 
  • HR advisors, team leaders, and supervisors 
  • Practice managers and senior administrators 
  • Business owners and operational managers 

Suitable for emerging to senior leaders in both small firms and larger organisations. 

PRESENTER

Camelia Petrus, Lead Facilitator, Core Purpose Ltd. 

Camelia is an Organisational Psychology and Workplace Behaviour Specialist whose work has supported thousands of professionals across New Zealand and Australia through workshops, webinars, and leadership programmes. Her practical, psychology-based frameworks help leaders communicate clearly, address performance issues confidently, and build cultures of accountability and trust. 

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