Negotiation and Mediation - Differences, Emotions and Decision Making 2023 - 20 July 2023 (On Demand)
1.25 CPD Hours
Description
Influencing negotiated outcomes
Emotion is present in almost every negotiation and mediation.
A practical webinar designed to give you an advantage.
You will learn how differences and emotions are intertwined and really do matter when negotiating, how behaviours influence and determine the emotions we feel and the impact of different emotions on our thinking. You will learn how to help deflect and change some emotional responses.
ORIGINAL BROADCAST DATE
20 July 2023
LEARNING OUTCOMES
Increased competence when negotiating, being able to predict behavioural outcomes and then influence them for change.
SUITED TO
All professions involved in negotiating.
PRESENTER
Phillip Green, Barrister, Mediator, Arbitrator.