Smarter Emails 2026 - Templates, Quick Steps & Loop

Already comfortable in Outlook? This webinar takes you one step further. We'll explore three features you may not have tried yet — Templates, Quick Steps, and Loop Components — with simple, practical demonstrations you can put to work straight away

Templates
Stop Rewriting the Same Email: Outlook Templates Done Right.
Most people either retype the same emails repeatedly or keep a messy Word document of copy-paste snippets. Outlook has not one but three different templating tools — My Templates, Email Templates, and Quick Parts — each suited to different use cases. This session demystifies all three and the result is a repeatable, professional communication workflow that saves serious time.
Quick Steps
One Click, Ten Actions: Supercharging Productivity with Quick Steps.
Quick Steps are one of Outlook's most powerful and most ignored features. They allow you to chain multiple actions — moving, flagging, categorising, forwarding, replying with a pre-written template — into a single click or keyboard shortcut. This session shows how to design a personal Quick Steps library that eliminates the repetitive micro-tasks that quietly consume hours each week.
Loop Components
Outlook Meets the Future: Collaborative Emails with Microsoft Loop.
Loop components are one of the most significant changes to Outlook in recent years. They allow you to embed live, collaborative elements directly inside an email — tables, task lists, bullet lists and more — that every recipient can edit in real time, with all changes syncing back to everyone's copy of the email. This session shows how Loop transforms Outlook from a one-way communication tool into a collaboration space.

LEARNING OUTCOMES

Templates

• Understand the difference between Outlook's three templating tools — My Templates, Email Templates (.oft files), and Quick Parts — and know when to use each one
• Create and use reusable email templates for your most common messages, saving time and ensuring consistency
• Save formatted text blocks as Quick Parts for instant insertion into any email

Quick Steps

• Understand what Quick Steps are and how they differ from basic manual actions
• Build your own custom Quick Steps that chain multiple actions into a single click or keyboard shortcut
• Design Quick Steps that reflect your real workflows, such as delegating, filing, and following up
• Share Quick Steps with colleagues to create consistent team-wide email habits

Loop Components

• Understand what Loop components are and how they work inside an email
• Insert a live, collaborative Loop component into an email that all recipients can edit in real time
• Identify practical everyday scenarios where Loop components replace unnecessary back-and-forth email chains
• Understand how Loop components connect to the broader Microsoft 365 ecosystem

SUITED TO

The ideal attendee is someone who:

• Uses Outlook every day as a core part of their work
• Is comfortable with the basics but suspects they're not getting the most out of it
• Finds themselves repeating the same email tasks manually and often
• Works in a team environment where consistent communication and collaboration matter

PRESENTER

Lachlan Whisker, Application Trainer, Ace Computer Training 

Lachlan is a Microsoft Applications Trainer at Ace Training who teaches a wide variety of Microsoft products such as Excel, Word, Outlook, Power BI and more.

He has been working as a Trainer for 7 years with a focus on Microsoft products for the last 3 years.